Shipping Policy
1. Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Orders placed after 3 PM (local time) are processed the next business day.
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You will receive a shipping confirmation email with tracking details once your order is dispatched.
2. Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Domestic Shipping (within [Belgium]):
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Standard Shipping: 2–5 business days
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Express Shipping: 1–2 business days
International Shipping:
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Standard International: 7–14 business days
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Express International: 3–7 business days
Note: Delivery times are estimates and may vary due to factors such as customs delays or courier service disruptions.
3. Tracking Your Order
Once your order has shipped, you will receive an email with your tracking number. You can use this number to monitor the status of your shipment via our Track Order page or the carrier’s website.
4. Customs, Duties & Taxes
International orders may be subject to import duties, customs fees, or taxes, which are the responsibility of the recipient. We are not responsible for delays caused by customs clearance.
5. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us at aerc.store@gmail.com within 14 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.